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Privacy Policy and Terms of Service

Introduction STEMcraft is committed to protecting the privacy and security of our students’ information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information and your rights regarding your information.

Information Collection We collect information directly from our students and their parents or legal guardians when they register for our classes, including but not limited to:

  • Contact details (name, address, email, phone number)
  • Age and educational level of the student
  • Payment information

Use of Information The information we collect is used to:

  • Register students in our courses
  • Process payments and communicate about transactions
  • Provide and improve our educational services
  • Communicate with students and parents about our services and promotions

Disclosure of Information STEMcraft does not sell or rent personal information. We may disclose information if required by law or in the good-faith belief that such action is necessary to comply with legal processes or protect the rights, property, or safety of STEMcraft, our users, or the public.

Data Security We implement reasonable security measures to protect against the loss, misuse, or alteration of the information under our control. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Children’s Privacy We take extra precautions to protect the privacy of children under 13. We collect and use personal information from children only as necessary for the provision of our services and with the consent of their parents or guardians.

Your Rights You have the right to access, correct, or delete your personal information held by STEMcraft. Please contact us to exercise these rights.

Changes to this Policy STEMcraft reserves the right to modify this privacy policy at any time. Changes will be posted on our website.

Terms and Conditions for STEMcraft

Acceptance of Terms By accessing STEMcraft’s services, you agree to these Terms and Conditions. If you do not agree, do not use our services.

Services Provided STEMcraft offers remote tutoring services in various STEM subjects for children, subject to the terms herein.

Class Cancellations and Refunds Classes can be cancelled or paused by the student or parent. STEMcraft guarantees a full refund for any classes cancelled.

Intellectual Property The content provided during classes, including materials and online resources, is owned by STEMcraft or its content providers and is protected by intellectual property laws.

User Conduct Users agree not to misuse the services or content offered by STEMcraft. This includes abiding by all applicable laws and regulations.

Limitation of Liability STEMcraft will not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use of our services.

Governing Law These terms shall be governed by the laws of Canada and the province in which the user resides.

Contact Us For any questions regarding these terms, our services, or privacy practices, please contact us at support@stemcraftedu.com.